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- SpacesSysAid Service Desk > Spaces21 May 2024
- AI-created Service RecordsSysAid Copilot > AI Chatbot > Admins > Settings > General > AI Chatbot for End Users > Service Record Creation21 May 2024
- Configure AI ChatbotSysAid Copilot > AI Chatbot > Admins > Settings > General > AI Chatbot for End Users21 May 2024
- Filter the QueueSysAid Service Desk > Spaces > Queue20 May 2024
- AI Chatbot via Microsoft TeamsSysAid Copilot > AI Chatbot > End Users19 May 2024
- Monitor and Fine-tuneSysAid Copilot > AI Chatbot > Admins > Settings19 May 2024
- Activate AI Chatbot via Microsoft TeamsSysAid Copilot > AI Chatbot > Admins > Activation19 May 2024
- Data PoolSysAid Copilot > AI Chatbot > Admins > Settings > Data Pool19 May 2024
- Language SupportSysAid Copilot19 May 2024
- Templates & FieldsSettings > Customization > Templates & Fields19 May 2024
- List ViewsSettings > Customization > Lists > List Customization16 May 2024
- List IconsSettings > Customization > Lists > List Customization16 May 2024
- Customize List FormSettings > Customization > Lists > List Customization16 May 2024
- Survey IntroductionSettings > Customization > Service Desk Settings > Survey Introduction16 May 2024
- SR Form - IntroductionService Desk > Classic > Service Records > SR Form - Introduction16 May 2024
- Create a Dropdown FilterSettings > Customization > Lists > List Customization16 May 2024
- Customize a ListSettings > Customization > Lists > List Customization16 May 2024
- Special ListsSettings > Customization > Lists16 May 2024
- Custom FieldsSettings > Customization > Templates & Fields > Custom Fields15 May 2024
- Queue ViewsSysAid Service Desk > Spaces > Queue15 May 2024